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Upgrading to Cinergy 5 from Earlier Versions

You can upgrade to Cinergy 5 over the Internet by submitting your upgrade payment in the online update process described below.  If you are eligible for a free upgrade to Cinergy 5, you should instead be using the free upgrade instructions.

Already installed Cinergy from a web download?
If you already installed a retail or trial version of Cinergy, don't un-install it!  And there is no need to install again from a CD shipped to you, either.  Trial versions can be converted to licensed versions with just a few registration steps, and upgrades to new versions are just a few clicks away.  Just be sure to run the Update Wizard as described below to ensure you have the latest enhancements to Cinergy 5.   Steps to perform the registration are shown as the last step in this list.


Step-by-step instructions:

1.  Install the Cinergy software, if you haven't already done so.
If any version of Cinergy is already installed on your computer, just proceed to step 3.  Cinergy must already be installed before you can begin the upgrade, update, or registration processes.  

If you need to install Cinergy, insert the CD-ROM, or if you downloaded the software from the web, run CinergySetup.exe.   You must complete the installation before moving on to the next steps.  During the installation, you may be asked to reboot your computer.  Be sure to do that before proceeding with any more steps.   If you did not receive a Cinergy CD-ROM, or have not yet downloaded the trial version, get it here.

 

2. The installation will be complete when you click the "Finish" button in the install program.
If you are asked to reboot, be sure to do so before continuing to the next step.

 

3.  After installation is complete (and you rebooted, if you were prompted to do so), launch the Cinergy Update Wizard
Do this by clicking on Start > Programs > Cinergy > Update Wizard.  

 

4.

Select the appropriate connection type that you use to connect to the Internet
This will begin guiding you through the update and upgrade process.  Select your connection type and click the NEXT button.  If you are a DSL customer, or you use AOL as your ISP, you may need to try each connection types to determine which one works for your location.

 

5. Select Cinergy MPPS 5.0 from the list to purchase and install the new version.
Depending on which Cinergy products and modules were previously installed on your computer, you will see a list of items available for update.  

Select Cinergy 5 from the list, then click NEXT.   (Note: The upgrade fee shown in this example will be different on your computer.  For you, it will correspond to the modules you have already previously licensed on your machine.  If you have never licensed any Cinergy modules, then upgrade pricing does not apply to you, and will not be displayed here.   In this case, you need to purchase a first-time license by visiting our online store.)

 

6. Purchase the upgrade.
Leave the box checked to proceed with payment processing, then click NEXT.  

Although unchecking this box bypasses the payment processing, allowing you to continue with the upgrade to Cinergy 5 without submitting payment, you will not be issued license key and registration numbers unless you submit payment.  If you have any questions or concerns, you can contact technical support at support@MindstarProds.com or through our web support page.

 

7. Enter payment information
Enter the appropriate information, then click NEXT.

 

 

8. Start the update and upgrade to Cinergy 5
This will continue guiding you through the remainder of the update process.  Click OK to begin the update.

 

9. Reboot, if requested to do so.
If the update asked you to reboot your computer, please do so before proceeding with the next steps.  If you select to automatically reboot your computer but no reboot occurs, restart your computer manually by clicking on Start > Shut Down > Restart

 

10. Register your installation of Cinergy 5
Serial Numbers and License Keys issued for Cinergy versions prior to 5.0 will no longer be valid for Cinergy 5.  New numbers will be issued to you via email though the registration process.

Follow this link for detailed instructions on registering your installation of Cinergy 5.

 

 


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