Mindstar Productions

By Email Fill out the form below, or use one of these links:	Email Feedback Form (Below) - or - support@MindstarProds.com
Live Help Desk Chat Built-in to all the latest versions of our products. Just look under Help > Online Support in our products, and click on the button titled "Help Desk Chat". You'll be online live with one of our technicians ready to assist you.	No screen name is necessary, automatically built-in to Cinergy	Built in to all Cinergy Products.
By MSN Instant Messenger Monitored periodically throughout the day and on request through email support	MSN Screen Name: CinergyHelp@MindstarProds.com	Get MSN Messenger Get Messenger ID
By Yahoo Instant Messenger Monitored periodically throughout the day and on request through email support	Yahoo Screen Name: CinergyHelp	Get Yahoo Messenger
By AOL Instant Messenger Monitored periodically throughout the day and on request through email support	AOL Screen Name: CinergyHelp	Get AOL Messenger
FIRE Instant Messenger Monitored periodically throughout the day and on request through email support	Fire is a free multi-protocol Instant Messaging client for Mac OS X, and can access any of the above support screen names.	Get FIRE Messenger
Trillian Instant Messenger Monitored periodically throughout the day and on request through email support	Trillian is available as a free and retail multi-protocol Instant Messaging client for Windows, and can access any of the above support screen names.	Get Trillian Messenger
By Telephone If immediate support is needed and voice support is not immediately available at the time of your call, or if support is needed after hours or weekends, use the Email Support option. Email is checked continuously M-F and periodically during off-hours. Voice mail is answered within 24 hours M-F.	703-404-1100
Inappropriate email or instant message notices will receive no replies, and will be reported to appropriate ISP security & abuse departments. This includes messages that contain contain X-rated or sexually explicit content, or content which is abusive or discriminatory based on race, sex, religion, nationality, disability, sexual orientation or age.

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